Delivers continuous oversight of security signals and events within secure monitoring centres staffed by trained operators. Alerts generated by detectors, access systems, and panels are reviewed in real time, false alarms are cleared, and verified threats are escalated without delay. Our alarm monitoring program pairs incident review with clear procedures to ensure compliance, accountability, and reliable protection across single sites and multiple sites.
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Operators triage sensor, panel, and detector alerts in real time, applying site rules to prioritise action.
Cameras validate triggers so teams focus on genuine events and clear nuisance signals efficiently.
Predefined contact trees route confirmed incidents to managers or responders without delay.
Dedicated fire alarm monitoring and fire alarm monitoring services enable prompt verification and escalation.
Time-stamped reports and secure clips support audits, insurance needs, and investigations.
The alarm monitoring service operates at a facility, SOC, or a remote centre and integrates with operations.
Enables rapid response to intrusions and hazards incidents
Reduces false alarms through real-time verification and filtering
Delivers stronger protection for people, assets, and operations
Provides immediate response to minimise risk and potential damage
Strengthens compliance with audit-ready reporting and secure storage
Saves time and resources with verified alerts and clear actions
Supplies detailed reports to support audits, claims, and investigations
Scales across portfolios with standardised monitoring